True Technologies

Your one stop IT shop
Shop 3 Fountains Estate, Blaauwkrans Road, Fountains Estate
Jeffreys Bay, Eastern Cape
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5 August 2016 by ISPA

Broadband speed test results are about as useful to accurate consumer decision-making as infomercials. That's the word from South Africa's Internet Service Providers' Association (ISPA) which represents almost 180 Internet Service Providers (ISPs) that provide the lion's share of the country's broadband connections.

A number of popular websites are advertising tools to help Internet users test the download speed of their fixed-line or mobile broadband connections. Media outlets, too, often conduct their own tests outside of laboratory settings where broadband speeds advertised by ISPs are compared to actual speeds achieved at very specific places and points in time.

Speed, however, is not the alpha and omega of the web experience, and there are different ways to measure it, notes ISPA chair, Graham Beneke. Consumers also need to take into account their selected application. "For a quality online gaming experience, for example, stability and ping times take precedence over pure speed," says Mr Beneke.

In addition, while speed has emerged as the most common metric for assessing the quality of broadband offerings, consumers should be aware that speed measurements for the same service can vary significantly.

To illustrate the above, readers are invited to run broadband speed tests using the following platforms to see how the results predictably differ.

For ease of use, and are html-based and do not use flash. Another option is usefully runs multiple tests over different periods of time, so one can easily see how the test results differ based on the size and duration of the test.

Significant bottlenecks can arise in home networks, end users' computers, and server side systems and networks. Consequently, inferences regarding how ISP-delivered speeds compare with their advertised speeds need to be undertaken with careful attention to the testing methodologies employed. Many testing methodologies are inappropriate for the purposes of assessing the quality of a broadband network.

One of ISPA's biggest concerns regarding online speed testing tools lies in the fact that the web is simply not prepared for the kind of speeds individual home fibre users are expecting to achieve. "Internet consumers are likely to be disappointed as bottlenecks start being encountered thanks to a web that's simply not prepared for huge amounts of people with access to lightning fast broadband fibre connections," Mr Beneke explains. "The resultant bottlenecks have little to do with an ISP's broadband service quality, and a lot to do with too many people trying to do the same thing, at the same time," he adds.

Aside from a consumer's own hardware limitations, differences in advertised speed versus actual speed may also depend on whether the website a particular consumer is trying to access is hosted in their city, their country, or across the world.

"In summary, while broadband speed is usually reduced to a number for convenience, there are additional complex factors at play which together determine a user's web experience," concludes Mr Beneke.


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* * * * *
(29 May 18 @ 9:28 am)

Needed a new heatsink, which only they had in the end.
They are overpriced, but they have almost anything in stock.

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* * * * *
by Ben J.
(8 Feb 17 @ 10:22 am)

I went in to buy a laptop and you guys were so helpful with every question. I asked about the product and you gave me very valuable information which helped me finally reach my decision. The professionalism of this place was amazing. GREAT JOB!

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* * * * *
by Jordy
(26 Aug 16 @ 9:47 am)

We also always buy all our computer stuff from True Tech, and they always go the extra mile with a bright sunny smile! Thanks especially to Tina... u r the best!

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True Technologies CC is a national communications and network service provider as registered by ICASA (IECS & IECNS). We offer ICT (Information and Communication Technology) products as well as services. The business originated in Jeffreys Bay in 2000, where it still operates today.

We are focused on building a quality wireless network through which we can deliver high end ICT services, as well as providing high quality computer hardware and components.

We are certainly a value-based business believing:

  • In teamwork and a commitment to team relationships
  • That good decisions come from collaboration
  • In doing everything thoroughly
  • In being creative and taking time to think
  • That faithfulness leads to growth
  • That superior service should be how we operate

The True Technologies team is owned and lead by Anton Ekermans and his wife Tina, based in Jeffreys Bay.


From our shop in Jeffreys Bay we sell:

  • New computers
  • Notebooks
  • Tablets
  • PC components
  • Ink and toner
  • Repairs and upgrades to PC's and other related products
  • We offer a complete service for your home or business.

In terms of communication services we are widely known as a WISP (Wireless Internet Service Provider) operating a wireless network covering towns like:

Jeffreys Bay, Aston Bay, Paradise Beach, Gamtoos Mouth, Humansdorp, St Francis Bay, Cape St Francis, Kareedouw, Joubertina, Kromme River.


Guest houses, Restaurants, Resorts, Hotels, etc can now offer their clients high speed internet access by signing up to a TrueHotSpot. With fast Internet and a fully automated hotspot system, keeping your guests happy has never been easier. 

TrueHotSpots available at:

Jeffreys Bay:

  • AfricaSUP
  • Global Leadership Academy
  • Kitchen Windows
  • Quitschy's Pizza Restaurant
  • Spur
  • Sunshine Bay Beach Club
  • Walskipper Restaurant
  • Wildpebbles
  • 2 Waterkant
  • Aroma Coffee (Fountains Mall)
  • Marina Martinique
  • Main Beach & Supertubes Area
  • The Rose Barn
  • Tollies B&B


  • Gamtoos Ferry Hotel & Caravan Park

St Francis Bay:

  • Port St Francis

From this network we provide:

  • Telephony
  • Fax
  • Data related services.

Custom and Advanced Solutions

Being a communications provider we also focus on high end server and DC products, as well as developing custom software:

  • Internet connectivity
  • Wireless Broadband Internet
  • Computers, laptops, accessories and peripherals
  • Telephony - VoIP, PBX's, etc
  • Custom Software
  • Networking
  • Server/Data Centres
  • Online technical support
  • And loads more!


Request For Access To Record Of Private Body
15 Aug 16
Promotion Of Access To Information Act
15 Aug 16
True Technologies Truewan Rates 2018 15% Vat
03 Oct 18
True Technologies Memorandum Of Agreement 2018 15% Vat
03 Oct 18
Truewan Addendum To Application Additional Site 2018 15% Vat
03 Oct 18
Truewan Addendum To Application Downgrade Or Upgrade 2018 15% Vat
03 Oct 18


Owner & Sales
Technical Manager
Wireless Technician
Wireless Installer
Wireless Installer